While most eFarmers transactions run smoothly, disputes can occasionally occur between buyers and sellers. Please refer to the individual Sellers’ Shipping and Returns policy. eFarmers takes no liability or responsibility for shipping and/or return disputes. Please feel free to contact us to aid in the process if a resolution can not be agreed to but this does not guarantee a resolution for either parties.

For further help, please contact the specific payment gateway (PayPal or Stripe) that was used for the particular transaction of concern as they will aid in dispute resolution furthermore and assess both sides of the transaction.

Depending on the shipping method that was used, please contact the respective transport company for the transaction of concern as they will aid in dispute resolution furthermore.

All users can refer to the eFarmers User Agreement and Privacy Policy for additional information or contact us at support@efarmers.com.au.